STORE POLICIES/ T&C

ALL SALES ARE FINAL. 

 By making a purchase, you are acknowledging and agreeing to the following terms and conditions. Please note that I do not accept returns, exchanges, or refunds.

 It's important to consider that I handcraft each bag, and while I strive to create high-quality products, they may have minor imperfections that do not compromise their stability or functionality. I assure you that I will never sell a bag that lacks stability or functionality. However, as a small shop run solely by me, I kindly ask you to take these factors into consideration before finalizing your purchase. Thank you for your understanding. 

 Please note that all sales are final, and I am unable to accept returns, exchanges, or issue refunds. If you encounter any issues with your bag, please reach out to me directly at rocksandsews@gmail.com, and I will be happy to assist you. 

• Shipping will be via Priority Shipping at a flat rate, typically delivered within 2-3 business days.
• Please allow 2-3 business days for processing before shipment.
• While I primarily ship within the United States, I can accommodate international orders upon request. If you wish to purchase a bag internationally, please contact me via email at rocksandsews@gmail.com for shipping cost details.
• Once your packages are shipped, please note that I am not liable for any lost, stolen, or damaged packages. In such cases, it is necessary to file a claim with USPS. Rest assured, I will do my best to assist you throughout the process.

Please let me know if there is anything else I can help you with