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FAQ
Refunds & Returns
Due to the CDC guidelines for Covid-19, we are not accepting any returns for hygienic purposes. If you find any issues with your hat, please contact us so we can resolve any issues.
Washing Instructions
We recommend washing separately on a gentle mode with the strings/ribbon tied together. (Also recommend using a mesh garment laundry bag to prevent tangling of ribbon and strings)
Shipping
We give our customers several options to choose from and we provide a tracking number through USPS that is sent in a email (please check your junk or spam folder)!
-Standard (First Class) Shipping (normally 3-5 business days)
-Priority Shipping (normally 2-3 business days)
-Priority Express (guaranteed overnight shipping)
-We ship in United States and Canada
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