FAQ

Due to the CDC guidelines for Covid-19, we are not accepting any returns for hygienic purposes. If you find any issues with your hat, please contact us so we can resolve any issues.

We recommend washing separately on a gentle mode with the strings/ribbon tied together. (Also recommend using a mesh garment laundry bag to prevent tangling of ribbon and strings)    

We give our customers several options to choose from and we provide a tracking number through USPS that is sent in a email (please check your junk or spam folder)! 

-Standard (First Class) Shipping (normally 3-5 business days) 

-Priority Shipping (normally 2-3 business days) 

-Priority Express (guaranteed overnight shipping) 

-We ship in United States and Canada